Narita Airport Selects RTX to Improve the Travel Experience
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This news is classified in: Aviation Commercial Aircraft

Apr 18, 2024

Narita Airport Selects RTX to Improve the Travel Experience for Passengers

  • Narita airport to introduce common-use systems to provide passengers a faster way through the terminal

Collins Aerospace, (NYSE: RTX) an RTX business, has been selected to deploy systems to improve the passenger experience through streamlined processing and self-service kiosks at NARITA INTERNATIONAL AIRPORT CORPORATION(NAA).

ARINC cMUSE, the airport’s Common-Use Passenger Processing System will enable multiple airlines to share desks and boarding gate positions within the Narita Airport terminal in lieu of an airline being anchored to one check-in desk or gate. This flexibility allows airlines to rapidly change locations based on availability and reduce passenger wait times.

Additionally, ARINC SelfServTM Common-Use Self-Service kiosks speed the check-in process for travelers, allowing passengers to check bags and print boarding passes independently without the need to wait for an airport employee.

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“We are working with the NARITA INTERNATIONAL AIRPORT CORPORATION team and all the airlines flying to this airport to enhance the passenger journey and provide a reliable, innovative experience,” said Rakan Khaled, general manager of Airport Solutions at Collins Aerospace.

These solutions are designed to introduce a safer, contactless experience that reduces passenger wait times and congestion throughout the airport.