Bombardier Defense and global aerospace leader SNC have signed a 10-year service agreement for two Bombardier Global 6500 aircraft equipped with SNC’s RAPCON-X technology.
This agreement is especially designed to reduce costs for operators whose annual aircraft usage significantly exceeds industry averages. Smart Services Defense will cover the cost of logistical support for the aircraft, including spare parts, shipping, technical publications and technical support, as well as access to Bombardier’s 24/7 Customer Response Centre.
Under the agreement, Bombardier will cover predetermined costs for SNC, which operates the two COCO (contractor-owned, contractor-operated) aircraft for a U.S. military customer.
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Download free sample pages More information“Bombardier Defense offers much more than top-performing aircraft,” said Guillaume Landrivon, Vice President, Support & Services, Bombardier Defense. “Our tailored service packages allow for predictable and transparent operating costs. This is especially useful for aircraft flying high-utilization missions for government customers.”
Josh Walsh, vice president of programs at SNC, emphasized the strong relationship with Bombardier Defense, stating, “Our collaboration with Bombardier Defense is exceptional. With the signing of this agreement, we are committed to providing the predictability, transparency and reliability our customers depend on to remain prepared at all times. This agreement not only allows us to mitigate risk but also adds significant value for our customers and the U.S. taxpayer.”
Designed using model-based systems engineering (MBSE), Tim Harper, SNC vice president of business development, explained, “RAPCON-X is a rapidly configurable aircraft solution that we can swiftly adapt to specific missions by switching out on-board equipment to match tactical needs. Its baseline configuration allows the aircraft to collect and process SIGINT, EO reconnaissance and ground moving-target signatures. It also includes SNC TRAX® software that connects RAPCON-X with all net-enabled platforms across the battlefield.”
SNC’s family-of-systems approach also allows the company to apply its scalable RAPCON-X design to other types of Bombardier aircraft, including the Challenger 650.
The Bombardier Smart Services Defense cost-per-flight-hour program, which packages multiple services under one program, is a unique offering in the industry, a predetermined-rate model that shields operators from unexpected maintenance expenses while delivering the full advantage of Bombardier’s OEM (Original Equipment Manufacturer) expertise and support.
With top rankings in both Aviation International News and ProPilot Product Support surveys, Bombardier continues to set the benchmark for easy, industry-leading service.
The Bombardier Global 6500 aircraft is the go-to choice for the most demanding specialized missions around the world. Governments, militaries and operators choose this aircraft for its ideal combination of performance, reliability and flexibility, and because it is highly adaptable to outer mold line (OML) manipulation. The Global 6500 aircraft has class-leading power for mission equipment, over 18 hours of endurance, advantageous maintenance intervals and ample cabin space for workstations, patient transport and mission equipment.
