L3 WESCAM announced today that it has signed an agreement with European Optronics Services S.L. (EOS) to open a WESCAM Authorized Service Center (WASC) in Madrid, Spain. The 1,744-square-foot facility will maintain L3’s MXTM-Series of electro-optical and infrared (EO/IR) imaging turrets operated by customers located across Spain, Portugal and Algeria. The center is expected to be operational early 2019.
The EOS facility will be equipped with the tooling required for optical alignment and other equipment necessary to ensure MX systems can be maintained in-region at an advanced service level. With a dedicated team assembled and trained to support MX systems operating across the air, land and maritime domains, customers will see an increase in operational availability and shorter turnaround times.
“We are proud to deliver a stronger, globally diverse in-service support network for our customers,” said Rod Till, Vice President of Customer Service for L3 WESCAM. “By working with innovative companies like EOS that are located in strategic regions, we will continue to grow our in-service support structure and see an immediate increase in customer satisfaction.”
Key data points: The growth forecast is 6.2% annually for the next 7 years. Scroll below to get more insights. This market report covers trends, opportunities, and forecasts in the digital intelligent hardware analysis oscilloscope market to 2031 by type (digital storage oscilloscopes (DSOs), mixed signal oscilloscopes (MSOs), portable oscilloscopes, and benchtop oscilloscopes), connectivity (usb, ethernet, wi-fi, and bluetooth), application (electronics design and test, automotive diagnostics, industrial automation, research & development, and others), and region (North America, Europe, Asia Pacific, and the Rest of the World)
Download free sample pagesDeployed in close proximity to L3’s customers, other strategically located facilities can be found throughout the United Kingdom, Australia, Japan, Spain, Germany, Jordan, the United States, Saudi Arabia, the United Arab Emirates and Canada. Additionally, L3 is preparing to open more WASCs later this year in the Asia region.
Providing service and support where and when they are needed, L3’s global in-service support facilities also incorporate remote diagnostic testing of fielded operational systems; service representatives available for dispatch 24/7 from any WASC; eLearning; and classroom, in-flight and in-vehicle training, in addition to mission simulation and mission rehearsal training.
