The report, now available on ASDReports, recognizes the following companies as the key players in the Airport IT Market in the US: Amadeus IT Group, Ikusi, Rockwell Collins, SITA and Ultra Electronics Airport Systems
Other Prominent Vendors in the market are: AirIT, Atos, Bosch Security Systems, Capgemini, CGI, Damarel, Gatekeeper Systems, iFIDS.com, Indra, INFORM, Lockheed Martin, NEC, Northrop Grumman, Passur, RESA, Saab Sensis, Siemens, Travelsky, and UFIS Airport Solutions.
Commenting on the report, an analyst said: “Social media provides an effective platform for airports and airlines to continuously engage in real time with their passengers and other customers. The use of social media has helped airport operators to personalize their communications with customers to build strong customer relationships, which has the potential to boost revenues. It can be used for flight status notifications and retail promotions.”
According to the report, airports are now focused on advanced technologies to meet the rising service expectations from air passengers and to improve the end-user experience at airport facilities. The growing mobility of the global workforce, coupled with seasonal tourist traffic, has increased continuous travel and, subsequently, the passenger traffic significantly at most airports. Managing passenger experience during transit and travel has become essential for airports that seek to boost revenues by converting satisfied passengers into repeat customers.
Further, the report states that the growing use of various technologies has complicated operational systems, boosted the interdependence of stakeholders in sharing available IT resources, and increased market demand for qualified IT professionals. In addition, the short life cycles typically found in IT systems have added to the complexities.
The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.
Source: ASDReports - Market Research
Date: Nov 9, 2015