Bombardier Business Aircraft is pleased to announce that its wholly-owned Wichita Service Centre has received Rolls-Royce certification and is now a part of the Rolls-Royce Authorized Service Centre Network (ASC). This authorization enables the Wichita Service Centre to perform maintenance on BR710 engines installed on Bombardier Global Express , Global Express XRS , Global 5000 and Global 6000 aircraft.
All of Bombardier Business Aircraft Service Centres are now Rolls-Royce authorized, enabling Bombardier and Rolls-Royce to jointly provide seamless support to CorporateCare® customers. Bombardier Business Aircraft Service Centres and Bombardier operators are provided with direct access to Rolls-Royce technical service representatives, as well as Rolls-Royce's myaeroengine.com portal for support and technical troubleshooting.
"Expanding our worldwide network's support capabilities is one of our top priorities, and is integral to our delivery of an amazing customer experience. Our goal is to provide operators with the ability to receive the best maintenance whenever and wherever they need it," said Stan Younger, Vice President, Aircraft Service Centres, Bombardier Business Aircraft. "Partnering with Rolls-Royce helps us offer our customers the fastest and highest quality service on every major aircraft component during their visit at our Wichita site."
"We have a long and successful relationship with Bombardier Business Aircraft and are pleased to welcome the Wichita Service Centre to our Authorized Service Centre Network. Together, this network is trusted to deliver the excellent maintenance support that our CorporateCare® customers deserve," said Andrew M. Robinson, Senior Vice President, Services and Customer Support, Rolls-Royce.
Wichita's dedicated Service Centre staff of nearly 250 is equipped to perform scheduled and unscheduled maintenance, as well as interior modifications, avionics installations and provide Aircraft on Ground (AOG) support for Bombardier Learjet , Challenger and Global aircraft. In April, the facility expanded with an addition of 38,000 square feet (3,550 square metres) of hangar space, bringing its total square footage to 113,000 (10,500 square metres) and enabling the facility to service more aircraft, including Global aircraft. The Service Centre has received certifications from the Federal Aviation Administration (FAA), Transport Canada Civil Aviation (TCCA), the European Aviation Safety Agency (EASA), Bermuda, Mexico and Venezuela. The Centre is also authorized by General Electric, Honeywell, Rockwell Collins and now Rolls-Royce.
Located at the Learjet site in Wichita, Kansas, this Service Centre is one of seven wholly-owned Bombardier Business Aircraft Service Centres that comprise its maintenance network, which includes Dallas, Hartford, Fort Lauderdale and Tucson in the United States; Amsterdam, Netherlands and Singapore, as well as a line maintenance station in Nice, France and a total of 15 Customer Response Team mobile units worldwide.
Source: Bombardier Aerospace
Date: Nov 13, 2015