Component Control announced today that Air Atlanta Aviaservices Ltd., a provider of component maintenance, repair and overhaul (MRO) services, utilized Quantum Control MRO and Logistics software to help grow its operations.
Located near Gatwick Airport in Crawley, UK, Air Atlanta Aviaservices has expanded its user base from 20 to 38, and added a second database for its parts sales facility in Dubai World Central (DWC) at Al Maktoum International Airport in the United Arab Emirates. The company now services more than 6,000 units within its workshops. The software has helped increase efficiencies, streamline internal processes, and reduce costs for the company, leading to continual growth since going live with Quantum in 2011.
“We’re now able to keep track of sales and repair orders at both of our facilities in the U.K. and DWC. Preparing shipping documents has become much quicker and easier. Before, we used Excel spreadsheets, typing in part numbers, serial numbers, descriptions, quantities, ship to addresses, et cetera. Now, we just confirm weight and dimensions, and print. It’s much more efficient,” said Rosa Gudmannsdottir, manager marketing and MRO services.
Quantum also helps Air Atlanta Aviaservices accurately track costs and provides easy access to customer and account details, according to Gudmannsdottir.
“The shop control modules help track cost for labour and material on components we have in shop for repair and overhaul. This also helps customer services to know where a specific component is in the repair process in our shops, we can easily see that in the system,” she said. “All of our customer information is in one place, including documents, contact details, shipping addresses and accounts. All publications such as the component maintenance manuals are stored on the system so it’s easy to access any information needed about the components we repair. Purchasing has become easier, too, as we are able to monitor stock levels and usage, allowing us to make educated buying decisions.”
Source: Component Control
Date: Oct 15, 2015