Seamless Operations Enhance Maintenance Efficiencies

The Challenge
As an authorised service centre for the world’s leading business jet brands, TAG Aviation sought to further increase the operational efficiencies of its maintenance practices for all of its centres and new specialist workshops that support Part 21 and completions. Specific to this requirement was the need to integrate multi-site work orders into one software system.

The Solution
After a detailed vetting process, TAG Aviation SA selected Quantum Control MRO & Logistics Software, by Component Control. Quantum enables TAG Aviation to establish individual centre operations within the same software solution to be able to extract activities and data by site, while unifying TAG Aviation maintenance processes across its maintenance centres and specialist workshops. Workshop information seamlessly connects to maintenance work packages to give a unified view of customer work requirements, status and cost. The integration within Quantum streamlines and coordinates maintenance and specialist practices so that teams are working efficiently while maintaining the highest level of safety and reliability for its customers’ aircraft.

Quantum Control facilitates work packages, inventory requirements, exchanges, rotables, and more for corresponding warranty claims, flight line, and heavy maintenance contracts while simultaneously invoicing and tracking critical parts’ history and regulatory data requirements. Quantum also natively supports unlimited currencies and multiple tax requirements for the global business environment.

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An additional benefit of Quantum is its data analytics capability powered by the MaxQ Oracle™ database and integrated Crystal Reports. TAG Aviation is able to view real-time maintenance activity statistics to better understand areas for improvement. TAG Aviation also benefits from Quantum’s continuous improvement programme driven by global customer feedback to Component Control. As new aviation guidelines, regulations or best practices develop, Quantum users collectively advise on the best improvements for enhancing overall business efficiencies, which are then provided to all Quantum users.

TAG Aviation Maintenance
Maintenance is one of TAG Aviation’s core services and has been the cornerstone of its operational excellence for over 45 years. TAG Aviation is approved by all main aircraft manufacturers and is certified to work on over sixty types of aircraft. Among its maintenance centres based in Geneva, Sion, Farnborough, Madrid, Paris, and Lomé in Togo, TAG Aviation fully provides core maintenance businesses - airframes, avionics, troubleshooting and ramp services – along with ten specialist workshops. TAG Aviation offers the perfect onestop- shop for aircraft maintenance.


Source: Component Control
Date: May 15, 2014