Rockwell Collins today introduced its FlexForceTM Life Cycle Service Solution, a comprehensive program for defense and government agencies worldwide that brings together multiple service offerings from the company. The announcement was made at the MRO Americas 2012 conference this week.
“Military platforms are in the field for longer periods of time and customers are more challenged to reduce costs over the life-cycle while still maintaining mission readiness,” explained Scott Gunnufson, vice president and general manager, Service Solutions for Rockwell Collins. “Defense and government agencies no longer want ‘one size fits all’ programs– but rather an offering that is tailored to exactly what they need, is more comprehensive and has better performance outcomes.”
With the FlexForce program, the most customizable service solution available, Rockwell Collins works closely with the customer to share risk and provide transparency in repair and supply chain on Performance Based Agreements (PBA). The end result is a service solution that meets each customer’s unique operational requirements, including enhanced efficiencies and cost savings.
The FlexForce offering is unique because in addition to covering any piece of Rockwell Collins equipment, customers can also opt to include third-party systems.
Customers can also rely on Rockwell Collins’ highest levels of proven performance. The company has a track record of demonstrated 99.8 percent availability, 99 percent customer acceptance and a 100 percent renewal rate on PBA’s.
Source: Rockwell Collins, Inc. (NYSE: COL)
Date: Apr 3, 2012