MADRID, September 28, 2011 --[ASDWire]-- Component Control, a leading aviation MRO and Logistics business solution provider announced today that Air France Industries KLM Engineering & Maintenance (AFI KLM E&M) has chosen Quantum Control to further support its Total Component Care program for its customers worldwide. Air France Industries KLM Engineering & Maintenance is a world-leading MRO provider to over 150 airlines around the world.
"Our subsidiary EPCOR has been successfully managing and growing their aircraft services business using Quantum Control for over 6 years," said Martijn de Vries, Director Product & Market Management, Component Services, KLM E&M. "We are following EPCOR's proven success with our own implementation of Quantum Control to manage our extensive support services to airline customers wherever they are based."
AFI KLM E&M has developed a wide portfolio of maintenance services, which cover all aircraft components (rotables, repairables or expendables) in a vast range of aircraft families. In addition to repair & overhaul, AFI KLM E&M implements several services to support its airline customers wherever they are based, such as logistics, warranty management, pooling, loan & lease, procurement and financing, up to the development of ad hoc solutions close to the customer.
In addition to the full-fledged Pooling and Component support Programs, AFI KLM E&M offer solutions to either loan or lease a required component or carry out a routine standard exchange. Having ad-hoc high quality components availability helps the customer to keep spare parts investment at minimum.
AFI KLM E&M' Quantum Control MRO and Logistics solution will operate on a highly scalable and secure OracleTM database and includes the following integrated modules: Aeroxchange & ILS integration to provide users with the ability to receive and respond to customer part inquiries using either broadcast and/or quote requests; Document Imaging and Shipping Manager; Contact Manager, a highly configurable CRM (Customer Relations Management) tool that is seamlessly integrated with Quantum Control's entire suite of modules; Forms Designer to customize forms to each customer's needs; Rental and Leasing module to manage rental and leasing transactions; and Oracle-driven Event Manager for automated reporting, e-mailing and faxing to customers, suppliers, and internal users.
Related Research on ASDReports.com: